Service Transformation Summit - Driving Value with Data-Driven Services – art'otel Amsterdam

Wed Nov 13, 2024 10:30 - Thu Nov 14, 2024 15:30
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To drive growth, we must offer new innovative high-value services, capturing new market segments.

The rapid pace of digital and data analytics advancements presents both significant opportunities and challenges:

  • Navigating the complexities of integrating data-driven technologies and AI.
  • Overcoming operational inertia and resistance to change.
  • Aligning data-driven initiatives with changing customer needs and expectations.
  • Managing the risks associated with data privacy, security, and governance.

These hurdles can impede innovation, slow down transformation efforts, and widen the gap between industry leaders and laggards.

Join us at the Service Transformation Summit to unlock the power of data-driven services. Don't miss this chance to transform your service offerings, drive unparalleled customer value, and secure a competitive edge in the digital age.

We have formed an excellent speakers panel for you to exchange challenges, strategies, successes, experiences, and insights.

We have no more than 4 high-quality presentations, leaving most of the time for extensive discussions and interactions with your peers and the speakers.

Key topics we will discuss

  • Frameworks for Value Drivers in Data-Driven Services
  • Patterns of Transformation and Evolution in Data Services
  • Overcoming Obstacles and Challenges
  • Strategic Navigation and Innovation

Why are data-driven services mission-critical?

Businesses must leverage data-driven services to unlock new value for customers and themselves, to remain competitive and foster growth.


Embracing data-driven services can fundamentally transform your business, leading to:

  • Enhanced operational and financial efficiency.
  • Sustained growth through innovative service offerings.
  • Stronger, value-based relationships with customers.


Conversely, failure to effectively leverage data-driven services could result in:

  • Missed opportunities for innovation and growth.
  • Diminished market position and competitive disadvantage.
  • Eroded customer trust and satisfaction.


Overview of the programme

In-depth exchange of experiences and insights:

  • 4 high-quality 30-minute presentations from your peers (4 is enough!).
  • 4 extensive 1-hour well-moderated discussion sessions in smaller groups.
  • Moderated Q&A sessions with each speaker.

And on top of the discussion sessions, more time for networking:

  • 1-hour buffet lunches on both days.
  • 30-minute networking breaks.
  • Social event and dinner on day 1.


Speakers - your peers

A sneak preview of speakers:

  • Ravichandra Kshirsagar, Vice President, Digital Buildings Commercial & Services at Schneider Electric
  • Eddie Storan, Head of Global Service at Domino Printing Sciences
  • Martin Wendel, VP Global Service at INNIO
  • Jan van Veen, Founder & Managing Director at moreMomentum


What makes the Service Transformation Summits different?

Focus!

  • We focus on a specific topic, leading to actionable insights.
  • Only your peers present.
  • moreMomentum-experts help prepare the presentations.
  • We allow extensive time for in-depth discussion sessions moderated by speakers and moreMomentum-experts.
  • You only meet practitioners, no consultants or solution providers.
  • After the summit, you will receive an insightful report to share with your colleagues.

*Cancel tickets with a 100%-refund untill October 13th